Quick answers.Before you call.

We buy used phones, tablets, laptops, MacBooks and Chromebooks from schools, businesses and IT teams retiring their fleets. If it powers on, we want to talk, and most devices don’t even need to.

Send us your asset list as a CSV, a Google Admin (GAM) export or a rough device mix, or fill out our quote form. A real person replies within one business day with a quote itemized by model and grade. There’s no obligation.

Fleet pricing starts at 25 devices. Below 25 we’re still happy to talk, but pricing is based on current spot market value instead of fleet rates.

Every device is graded by a person against a fixed rubric:

• Grade A (like new): minimal wear.
• Grade B (lightly used): light scratches or scuffs.
• Grade C (used): visible wear, with all functions intact.
• Grade D (for parts): significant damage, recovered for component reuse.

Every quote is preliminary until we physically inspect the devices. If we re-grade a device, we tell you what changed and why before adjusting the offer, and before any payment is issued. If you decline the revised offer, we’ll return your device to you, with return shipping at your expense.

Shipping is covered nationwide. For smaller batches, we send prepaid UPS or FedEx labels. For larger fleets, our crew can come on-site to pack and palletize for an added fee. Every shipment is insured and tracked.

Payment is sent by ACH, wire, or check once you approve the inspection results. A verbal go-ahead is all we need. You receive a serial-level inspection report with your payment, and a Certificate of Data Destruction is available on request.

Remove all account locks, including Apple Activation Lock (Find My), Google FRP and MDM enrollment, and back up any data you need. You must be the device owner or be authorized to sell it.

For standard purchase orders, plan on 30–45 days from pickup to payment. Trade-ins move faster: once received, phones average 3–5 days, tablets 4–6 days, and laptops, MacBooks and Chromebooks 5–7 days.

Every device is serial-tracked from intake and sanitized to industry standards. Storage media that can’t be reused is physically destroyed and certified.

Yes. A serial-level Certificate of Data Destruction is available on request, ready for your auditors and compliance records.

Refreshed Tech is a Microsoft Authorized Refurbisher. We sanitize every device to NIST 800-88 and provide certified destruction with a documented chain of custody. Credentials are available on request.

Yes. We plan pickups around your last day of school and your summer refresh window, and we accept purchase orders. If you need payment before your fiscal year closes, schedule pickup at least 30–45 days ahead. Data destruction certificates are available on request.

For district-scale pickups, we price the fleet instead of each unit, with a fixed offer per grade tier. That keeps your number predictable.

Yes. We provide wholesale buyback pricing with a quote for each deal, plus logistics and data destruction. Settlement is by ACH or wire against signed inspection reports. You keep the customer relationship.

Yes, through our Trade-In-as-a-Service program, which runs under your brand. We can add a trade-in tool to your website so your customers get a quote and a shipping kit. We handle inspection, grading and payout, and payout can be store credit, gift card, ACH or check.

Yes. We offer two programs:

• Downstream sell-through: we grade, refurbish and resell your material under revenue share.
• Wipe-only service: a flat per-unit fee for NIST 800-88 sanitization and a certificate, with devices returned to you.

Yes. We sell verified, refurbished, data-wiped MacBooks, iPads, iPhones and Chromebooks live on TikTok and Whatnot, and through our TikTok Shop. Everything ships from Ashley, Indiana.

For devices you buy from us, email support@refreshedtech.com within the return window stated at the time of sale. For devices you sell to us, the sale is final once payment is issued and the device is wiped.

We’re based in Ashley, Indiana, where our team of 130+ has operated a 103,000 sq ft facility since 2018. In 2025, the devices our partners sent us kept 149,571,180 lbs of CO₂ out of the atmosphere.